Contact Us
Got a question about one of our casino reviews, a concern about the information on this site, or something else you'd like to raise with our editorial team? Use the details below to get in touch. We take all enquiries seriously and aim to respond as quickly as we can.
How to Reach Us
The easiest way to contact the American Casinos team is by email. Whether you've spotted something that needs updating, want to flag a concern about a listed operator, or simply have a question about how our site works, email is the right channel:
Email: [email protected]
Please include as much detail as you can — the page you're writing about, the casino name if relevant, and a clear description of your query. That helps us get back to you with a useful answer faster.
What We Can Help With
- Editorial queries — questions about how we research and rank casinos, or about specific ratings and offers shown on the site
- Corrections and updates — if you believe a bonus term, licence detail or other fact needs revisiting, let us know and we'll investigate
- Affiliate and partnership enquiries — commercial questions about how this site operates and its affiliate relationships
- Accessibility or technical issues — if something on the site isn't working as it should, we want to know
- Responsible gambling concerns — if you or someone you know needs support, we can point you to the right resources
What We Cannot Do
American Casinos is an independent comparison and review site. We do not operate any casino, hold any player accounts or process any payments. That means we are not able to:
- Access or close your casino account on your behalf
- Retrieve deposits, process withdrawals or reverse transactions
- Resolve disputes between you and a casino operator directly
If you have an account issue with a specific casino, you will need to contact that operator's own customer support team. If a dispute cannot be resolved directly, most licensed US-facing operators have an independent dispute resolution process — details are usually in the casino's terms and conditions.
Responsible Gambling Support
If gambling has stopped being enjoyable or is affecting your finances, relationships or wellbeing, please seek support without delay. You do not need to contact us first — help is available directly through the organisations below:
- National Council on Problem Gambling (NCPG): Call or text the helpline on 1-800-522-4700, available 24/7
- Gamblers Anonymous: gamblersanonymous.org
- State self-exclusion programmes: Most US states with regulated online gambling operate their own self-exclusion registers — check with your state gaming regulator for details
You can also read our responsible gambling guidance for practical advice on setting limits, recognising warning signs and accessing tools offered by licensed operators.
About This Site
American Casinos (ctcinternational.org) is an independent affiliate website. We research and review online casinos available to players in the United States, with a focus on payout rates, licensing, game range and overall player experience. Our rankings are based on editorial assessment; we may earn a commission when readers follow links to casino operators, but commercial relationships do not determine where a casino is placed in our rankings.
For a fuller picture of how we operate, visit our About Us page. Our Terms and Conditions cover your use of this site in detail.
Response Times
We aim to respond to all email enquiries within two to three business days. During busy periods it may take a little longer, but every message is read. If your query is urgent — particularly anything related to responsible gambling — please use the helpline numbers above rather than waiting for a reply from us.